Audit Failure
Critical breakdown in the tracking protocols of a certified mill represents a severe risk to the market credibility of sustainably sourced packaging boards. A major non-conformity chain of custody occurs when a company cannot prove that its certified sales are backed by sufficient purchases of certified raw materials. This operational failure triggers a formal warning period during which the mill must correct its material balances or face certificate suspension.
Detection System
Auditors identify these systemic failures during annual reviews of purchase records and warehouse ledgers. If the volume of certified paperboard shipped exceeds the volume of certified pulp purchased plus allowable inventory, the system has failed. This discrepancy often points to inadequate training or a total absence of material reconciliation procedures.
The audit guidelines require immediate corrective action plans to be filed with the certification body, and the mill must suspend the use of the certification logo until the auditor verifies the fix.
Resolution Process
Resolving this issue requires the mill to perform a comprehensive audit of its inventory records and retrain its warehouse personnel. This corrective period usually lasts for a maximum of three months. Failure to resolve the issue results in the immediate loss of the certificate, which prevents the mill from selling products with eco-labels.